Sales Policy
1. Definitions
Platform: Refers to ementaonline.pt, a digital solution for displaying menus and product lists of commercial establishments.
Commerce: Refers to restaurants, cafés, or other establishments using the platform to showcase their products.
User: Refers to the consumer accessing the platform to consult menus and products.
Online Sales: E-commerce services, including financial transactions, that may be implemented on the platform in the future.
2. Current System Status
2.1. Product Display: The platform currently only allows businesses to showcase their products and menus. All transactions, including payments, are finalized directly at the establishment.
2.2. No Financial Transactions: At this stage, the platform does not provide any online sales or payment functionalities.
3. Future Online Sales Features
3.1. Tool Implementation: If online sales and financial transaction functionalities are implemented, these Terms of Sales will be updated to include additional provisions on the responsibilities of the platform, commerce, and users.
3.2. Prior Communication: Users and businesses will be informed in advance of any changes to the Terms of Sales involving the implementation of online transaction tools.
4. Responsibilities of Commerce
4.1. Product Information: The business is solely responsible for ensuring that the information about products, including prices, descriptions, and availability, is accurate and up to date.
4.2. Complaints and Warranties: Any issues regarding quality, delivery, or compliance of products must be addressed directly between the user and the business.
4.3. Legal Compliance: Businesses must ensure compliance with applicable Portuguese legislation, including Decree-Law No. 24/2014 (on distance contracts) and other consumer protection regulations.
5. Responsibilities of Users
5.1. Information Verification: Users are responsible for verifying the information provided by businesses before making any purchase.
5.2. Dispute Resolution: Users must report any issues directly to the business responsible for the purchased products.
6. Platform's Limitation of Liability
6.1. No Intervention in Transactions: The platform is not responsible for any transactions or agreements made directly between users and businesses at this stage.
6.2. Content Provided by Businesses: The platform is not liable for incorrect or outdated information provided by businesses.
6.3. Future Transactions: Once online sales are implemented, the platform's responsibility may be limited to technical issues related to the payment system, excluding liability for the products or services sold.
7. Changes to the Terms of Sales
7.1. Periodic Updates: These Terms of Sales may be updated periodically to reflect changes in legislation or platform functionality.
7.2. Notification: Users and businesses will be notified of any significant changes to the terms at least 30 days in advance.
8. Applicable Law and Jurisdiction
These Terms of Sales are governed by Portuguese law. Any disputes shall be submitted to the jurisdiction of the courts of Caldas da Rainha, unless expressly agreed otherwise.
Last update: 07/12/2024
Privacy Policy and Personal Data Protection of EmentaOnline.pt
1. Introduction
EmentaOnline.pt is committed to protecting the privacy and personal data of users. This Privacy Policy explains how we collect, process, and protect the personal data of users who visit our website, in accordance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and the applicable national legislation, including Law No. 58/2019.
2. Object and Scope
This Privacy Policy applies to all personal data collected and processed within the framework of the use of our website, ementaonline.pt, and applies to all users who access or use the features of the site.
By using our website, the user expressly agrees to the collection and processing of their personal data as described in this policy. If the user does not agree with the terms set forth, they must cease navigating the website and/or using the services provided by EmentaOnline.pt.
3. Collected Personal Data
EmentaOnline.pt collects different types of personal data from users, depending on their interaction with the website. This data may include, but is not limited to:
- Identification Information: name, email, phone number.
- Browsing Data: information about how the user interacts with our site, such as pages visited, time spent on the site, device type, etc. This data is collected through cookies, as detailed in our Cookie Policy.
- Communication Data: any voluntary communication submitted by users, including inquiries, requests, or information requests.
4. Purpose of Data Processing
The personal data collected will be used for the following purposes:
- Contact Management: To respond to inquiries, suggestions, or requests.
- Sending Information and Updates: To send newsletters, promotions, and other relevant information related to EmentaOnline.pt's services and products.
- Analysis and Service Improvement: To conduct statistical analyses of website usage and improve the browsing experience and functionality.
5. Legal Basis for Processing
The processing of personal data will be carried out based on the following legal grounds, according to the GDPR:
- Consent: When the user voluntarily provides their data for specific purposes (e.g., subscribing to newsletters).
- Contract Execution: When data is necessary for the execution of a contract with the user.
- Legitimate Interests: When data processing is necessary for the protection of EmentaOnline.pt's legitimate interests, provided that the rights and freedoms of the user do not override these interests.
6. Sharing Personal Data
EmentaOnline.pt does not share the collected personal data with third parties, except when necessary to comply with legal obligations or when authorized by the user (for example, when subscribing to our services).
In specific cases, we may share data with third-party service providers who help us operate the website or perform marketing activities, provided that these service providers comply with data protection laws and the instructions provided to them.
7. Data Security
EmentaOnline.pt adopts appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. However, no security system is completely infallible, and we cannot guarantee the full security of data transmitted over the internet.
8. User Rights
Under the GDPR, users have the following rights regarding their personal data:
- Access: The right to know what personal data we hold.
- Rectification: The right to correct inaccurate or incomplete personal data.
- Erasure: The right to request the deletion of their data, where applicable.
- Restriction of Processing: The right to restrict the processing of their data in certain circumstances.
- Portability: The right to request their personal data in a structured, commonly used, and machine-readable format.
- Objection: The right to object to the processing of their personal data for reasons related to their particular situation.
9. Exercising Rights
To exercise any of the rights mentioned above, users can contact EmentaOnline.pt via email at: geral@ementaonline.pt.
10. Retention of Personal Data
EmentaOnline.pt will retain personal data for the time necessary for the purposes for which it was collected or as required by applicable legislation. If the user requests the deletion of their data, EmentaOnline.pt will delete it, unless there is a legal obligation to retain the data.
11. Use of Cookies
Our website uses cookies to enhance the browsing experience and for statistical analysis. For more information about the cookies used, please refer to our Cookie Policy.
12. Changes to the Privacy Policy
EmentaOnline.pt reserves the right to change this Privacy Policy at any time, with any changes being duly published on the website. We recommend that users regularly review this page to stay informed about updates.
13. Complaints
Users have the right to file a complaint with the National Data Protection Commission (CNPD) if they believe that the processing of their personal data infringes the applicable legislation.
Questions and Suggestions
If you have any questions about our Privacy Policy or wish to exercise any of your rights, please contact us via email at geral@ementaonline.pt.
Last update: 07/12/2024
Cookie Policy
1. What are cookies?
Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. These cookies allow the website to recognize your device on subsequent visits, improving your browsing experience.
2. How are cookies used?
This website uses cookies to enhance your browsing experience and collect anonymous statistical data about website usage. The information collected includes the type of device, browser used, and pages visited. The use of cookies does not allow us to personally identify you.
3. Types of cookies used
- Essential cookies: Necessary for navigating the website and accessing its main features, such as secure areas of the website.
- Analytical cookies: Used to gather anonymous data on how users interact with the site, enabling us to improve its functionality and performance.
- Functionality cookies: Remember user preferences, such as language and settings, offering a personalized experience on future visits.
- Third-party cookies: Used by external partners or services (such as Google Analytics) to measure website performance and deliver personalized advertising.
4. Managing cookies
You can configure your browser to accept or refuse cookies, or to be notified when a cookie is sent. If you choose to disable cookies, some areas of the website may not work correctly. To configure cookies, simply go to your browser settings.
5. Consent
By continuing to browse our website, you consent to the use of cookies as described in this Cookie Policy. If you do not agree with the use of cookies, you should disable them in your browser settings.
6. Changes to the cookie policy
This Cookie Policy may be updated periodically. Any changes will be posted on this page. We recommend you regularly check this page to stay informed about our cookie policy.
7. Contact
If you have any questions or need more information about our cookie policy, please contact us at: geral@ementaonline.pt.
Last update: 07/12/2024
Terms and Conditions of Use
1. Definitions
1.1. Platform: ementaonline.pt, providing a digital solution for displaying menus and listings of commercial establishments.
1.2. Business: restaurants, cafés, or any establishment using the platform to publish their menus.
1.3. User: any person accessing ementaonline.pt, either as a customer or visitor.
2. Platform Responsibilities (ementaonline.pt)
2.1. Services offered: The platform provides tools for businesses to digitize and efficiently share their menus.
2.2. Warranty limitations: The platform does not guarantee uninterrupted service availability, as temporary interruptions may occur for maintenance or technical reasons. We are not responsible for any errors, omissions, or outdated information in the menus provided by businesses.
2.3. Data protection: We ensure the protection of personal data in accordance with Portuguese law, including the General Data Protection Regulation (GDPR).
2.4. Third-party content: We are not responsible for content or external links included in menus by businesses.
3. Business Responsibilities
3.1. Accurate and updated information: The business is solely responsible for inserting and updating menus, ensuring the accuracy of the information provided (prices, dishes, ingredients, promotions, etc.) and complying with applicable Portuguese legislation, including food safety standards and consumer rights.
3.2. Intellectual property: Businesses must ensure that the content used on the platform (images, texts, logos) does not infringe on third-party rights.
3.3. Complaints: Any complaints related to menus, services, or products offered by businesses must be directed to the specific establishment. The platform does not mediate disputes.
3.4. Platform use: The business agrees not to use the platform for illegal, fraudulent, or inappropriate content distribution.
4. User Responsibilities
4.1. Platform use: The user agrees to use the platform responsibly and respectfully, avoiding hacking, scraping, or any actions compromising service security. Using the platform for illegal purposes or in violation of these terms is not allowed.
4.2. Information review: The user is responsible for verifying the information on menus, such as ingredients and prices, before making purchases or orders.
4.3. Limitation of liability: The platform is not responsible for unsatisfactory experiences with products or services acquired directly from businesses. Users should report any issues found in menus to the respective business.
4.4. Personal data: Users must provide truthful and complete information when using features requiring registration.
5. Copyright and Intellectual Property
All platform content, unless otherwise identified, is owned by ementaonline.pt or its licensors. Copying, distributing, or modifying any part without prior authorization is prohibited.
6. Termination and Suspension of Access
We reserve the right to suspend or terminate access to the platform for any user or business violating these terms, without prior notice.
7. Changes to the Terms of Use
These Terms may be updated periodically. Regular review is recommended to stay informed of any changes.
8. Governing Law and Jurisdiction
These Terms of Use are governed by Portuguese law. Any disputes will be settled in the court of Caldas da Rainha, unless otherwise specified.
Last update: 07/12/2024
